Refund policy

 
Due to the hygienic nature of this product and COVID-19 all products are final sale. If you have any questions or concerns about your product you may send us an email at info@bibcosmetics.ca


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us at info@bibcosmetics.ca


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Therefore there will be no returns or exchanges.